DevOps Automation Engineer

About FreshGrade

FreshGrade builds interactive products for teachers, students, and parents that change the way technology is used in classrooms around the world. It is an exciting market-driven Learning Portfolio Platform company committed to transforming the education space. Our technology connects school communities around the core learning conversations that improve learning, in every classroom.

The FreshGrade team works hard and collaboratively to high-quality specifications. We know how to have fun and celebrate success. Communication channels are short and Agile, and this means our people need to be flexible, cooperative, approachable and team-minded. FreshGrade leadership trusts its people to be accountable to meet the high standard of excellence expected by our customers.

Come and help FreshGrade move to the next level!

Role Profile

As a hands-on member of the FreshGrade Engineering team, this role has experience managing cloud infrastructure and strives to solve operations problems through automation.  The successful candidate should have the ability to deep dive into web application development, performance, databases, load balancers, networks and cloud storage.  The DevOps Automation Engineer will partner with the Development team to ensure our development operations are understood and distributed while owning the plan and execution of keeping our application and services running and stable.



  • Automate cloud infrastructure deployment and management
  • Optimize application for reduced maintenance and deployment complexity
  • Troubleshoot, debug and upgrade existing systems
  • Build solutions to problems that interrupt availability, performance, and stability in our systems, services, and application at scale.
  • Perform a wide variety of technical and administrative duties in overall systems design, development, and delivery.
  • Be a “go-to” internal escalation point for service outages and troubleshooting.
  • Manage the establishment and configuration of cloud infrastructure in an agile way by storing infrastructure as code and employing automated configuration management tools with a goal to be able to re-provision environments at any point in time.
  • Develop and implement instrumentation for monitoring the health and availability of services including fault detection, alerting, triage, and recovery (automated and manual).
  • Be accountable for proper backup and disaster recovery procedures.
  • Develop, improve, and thoroughly document operational practices and procedures.
  • Proactively transfer knowledge and practices across the development team.
  • Drive operational cost reductions through service optimizations and demand based auto scaling.


Qualifications and Experience:

  • 7+ years of experience in either DevOps or Software Engineering with a strong operational focus
  • Degree in Computing Science or a related field, or related proven experience
  • Excellent understanding of cloud infrastructure, CI/CD & Bash scripting
  • Strong experience building and maintaining production systems


Attributes and Skills

  • Strong written and verbal communication skills
  • Analytical; able to summarize
  • Team-minded and flexible; prepared to influence change
  • Diligent and conscientious
  • Organized and proactive
  • Able to thrive under pressure
  • Proficient in the following: Terraform, Ansible, Docker, Java or C#, JavaScript, Bash Shell, clustering technologies
  • Experience with AWS and/or Azure, Kafka, Relational or NoSql DBs such Postgres and Mongo db
  • Preferably also knows: Jenkins, Typescript, Kubernetes, Groovy, Python, Kafka and a big plus if experience with data warehousing, Elasticsearch with Kibana or time series DBs with Grafana or the like.



A competitive market salary, immediate group benefits, three weeks of vacation and eligibility into the company’s Employee Share Option Plan

About Position

Accountable to:

Technical Director


Full-time Permanent


Kelowna or Vancouver

How to Apply

Please send your qualified resume and cover letter to with ‘DevOps Automation Engineer’ in the Subject line. Following an initial phone screen, shortlisted candidates will be expected to complete an online assessment before any face-to-face discussions for the role.

FreshGrade sincerely welcomes all interest in this role but only shortlisted candidates will be contacted, thank you!

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